Frequently asked questions

Growing Grins appointments

Can I expect appointment reminders before my child’s dental appointment?

Yes, you can. We know you’re busy, and we are happy to send you reminders.

Once you’ve made a kids dentistry appointment, you’ll receive a confirmation email for your child. Then, one week before their appointment, we’ll send you another email to confirm that time that this day/time still works for you.

If we don’t hear from you a few days before the appointment, we will send you a confirmation text so that you have the opportunity to confirm your appointment by phone. As a courtesy, we’ll also text you two hours before your child’s appointment.

We also respect your privacy. Please let us know your contact preferences to adjust how we reach out to you accordingly.

What should I do if my child has a dental emergency after hours?

Please contact our office if your child is an existing patient and experiences a true dental emergency after office hours.

You will be prompted to press option “2.” Leave a voicemail with your name, your child’s name, their date of birth, description of your child’s emergency, and a good call back number.

We will send all of this information to Dr. Diana, and she will contact you directly.

How will I be notified of unexpected office closings due to weather?

The safety of you and your child is of the utmost importance.

When hazardous weather conditions exist and your child has an appointment, we will attempt to reach you via phone, email, or text as specified by your communication preferences to indicate whether the office will be open. 

You may also check our Facebook page or contact our office directly at 317-896-9600.

Learn about our covid-19 guidelines and procedures →

Pediatric oral hygiene services

How often does my little one need to make an appointment at your kids dentistry?

The American Academy of Pediatric Dentistry recommends parents bring their infants, kids, and teens in for a kids dentistry appointment every six months “to prevent cavities and other dental problems.”

A lot can happen as your child grows between visits, so staying on top of their appointments is essential.

What are dental sealants? Do they work?

Dental sealants are an effective type of protective treatment used to keep food particles from getting stuck in your child’s teeth so that they don’t cause cavities.

Are X-rays taken at your kids dentistry safe?

Though the American Academy of Pediatric Dentistry associates few risks with pediatric dental X-rays, if we need to take pictures of your child’s smile, we’ll take precautions (like using lead aprons and high-speed film) to ensure your little's one's safety.

What type of toothbrush do you recommend once my child has all of their adult teeth?

It’s safe for your pre-teens and teens to use any soft-bristled toothbrush, floss, and adult toothpaste with fluoride twice a day for two minutes.